It was the ninth inning, a tie game, and 60 degrees outside in the crisp New York air. Up to the plate, with one out and a man on second base, Derek Jeter, AKA “The Captain,” steps up to the plate. The crowd was screaming its lungs out, “D-E-R-E-K J-E-T-E-R,” as this was going to be Derek’s final ever at-bat in New York wearing the pinstripes. The Baltimore Orioles bring in their closer, who has only thrown 4 pitches this game, so his arm is still very fresh. The pitcher takes his time and throws the ball at 86 mph; Derek makes contact with it. The ball is a line drive into right field, and the man on second base rounds third for home plate and slides over the dish while the catcher drops the ball. The runner scores, giving the Yankees the win and Derek Jeter’s final bat at Yankees Stadium is an RBI and walk off victory.
Many people love Derek, as we never hear about him in the news for any scandals involving drug abuse or anything else negative surrounded with sports. The buzz about Derek is positive about his loyalty, selflessness, and dedication to winning as a team.
If there was one thing I saw in Derek that I take away as pure value, it was how every time he swung the bat in all 11,191 attempts, he swung as if it was his last at bat. He took his time, warmed up with the goal in mind, and was laser-focused on his end result or goal. You could see the focus in his eyes every time he stepped up to the plate and the seriousness he had about the game. He wasn’t doing this sport because he wanted ‘celebrity’ status or to be in the tabloids. He played the game because he loved the game and took it seriously.
Look at your personal life and whether you are treating people like it could be your last interaction with them or expecting many more occasions. Think about whether you would regret anything if something unfortunately happened to them or you. It always upsets me when I see families who hold grudges for decades and then when their relative is on their deathbed, you hear them saying “I wish we would have spent more time together” or “I should have never held that grudge”.
In your professional life, do you show up to work wanting to impress your clients or customers because you never know if it could be your last interaction with them, or do you become too comfortable with them and begin to slack off on the service you are providing them? The reason most successful companies become so successful is because they are constantly focusing on how to BE and DO better. They do not settle for the status quo but constantly challenge themselves to provide the highest level of everything to their clients because of passion and drive.
I love chiropractics and have seen thousands of cases of people getting well without the use of drugs and surgery, athletes performing their best because of a healthy body, and children growing up with a healthy spine. If you walked into my office and observed my staff and I, you would see that our goal is to make each visit matter and count for the patient. We leave nothing on the table and never treat anyone with the expectations they will come back but making sure to impress them with exceptional customer service and the best chiropractic care. We treat the patient as if it is our last at-bat with them, giving them the best care.